How to Sell WhatsApp Software to Clients Under Your Own Brand
Learn how agencies can offer a shared WhatsApp inbox to clients under their own brand name and domain using the whatsappx.si White-label Partner program.
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TL;DR
- Agencies can offer a white-label shared WhatsApp inbox to clients by joining the whatsappx.si partner program.
- Successful white-labeling requires a clear strategy for branding, billing, and client support.
- The partner program is currently in early access and requires an application for consideration.
- Partners provide their own domain and payment gateway while whatsappx.si handles the underlying software infrastructure.
How can agencies sell WhatsApp software to clients?
Agencies can sell WhatsApp software to clients by leveraging a white-label partner program that allows them to rebrand a shared inbox and AI assistant platform as their own. This model enables agencies to provide high-value communication tools to their existing customer base without building the underlying technology from scratch.
To successfully sell whatsappx.si software, agencies must first establish a clear operational framework. This includes defining your own brand identity, setting up a dedicated domain with HTTPS, and choosing a payment gateway like Stripe or Razorpay to bill your clients directly. Because you are the primary point of contact, you must also prepare your team to handle client support and onboarding.
What should agencies decide before starting?
Before launching a white-label service, agencies must decide on their pricing structure, target niche, and the level of support they intend to provide. You are responsible for setting your own plans and markups, so it is essential to understand your clients' needs and the value the shared inbox brings to their daily operations.
For example, a marketing agency might bundle the shared WhatsApp inbox with their existing social media management services. You must also decide how to handle client billing and whether you will provide technical assistance or just administrative oversight. Remember that you are responsible for the client relationship, so choose a platform that offers the features your clients need, such as team collaboration and shared inbox capabilities.
Is the whatsappx.si partner program open to everyone?
The whatsappx.si White-label Partner program is currently in early access and is available through an application process only. This ensures that partners have the infrastructure and client base necessary to provide a high-quality service under their own brand.
Because this is not a self-serve purchase, agencies should be prepared to demonstrate their capability to manage their own domain, favicon, and billing systems. This early access phase allows us to work closely with select agencies to refine the experience. Agencies interested in this opportunity should review our use cases for agencies to understand how the platform fits into a professional service offering.
How does the white-label branding work?
White-label branding allows agencies to present the platform as their own by using their own domain, brand name, logo, and colors. When clients log in, they interact with a portal that reflects your agency's identity rather than a third-party software provider.
Partners also have the ability to manage their own billing through integrated payment providers, allowing for seamless client upgrades. When a client pays, they are automatically upgraded within the system. Note that features like Google sign-in and official API signups are not yet supported on partner domains, so planning your onboarding process around email and password authentication is recommended.
How do clients connect their WhatsApp numbers?
Clients connect their WhatsApp numbers primarily through QR linking, which allows them to sync their existing WhatsApp or WhatsApp Business number to the workspace. This is the standard way to get started today, as it allows for immediate team access without waiting for external approvals.
While we are working on supporting the official WhatsApp Business Platform, it is currently coming soon and waiting for Meta approval. Agencies should advise their clients to use the QR-linking method to begin managing their conversations immediately. For more details on how this works, you can direct clients to our guide on connecting WhatsApp to a shared inbox by QR.
Frequently asked questions
What is the whatsappx.si White-label Partner program?
Can I offer the official WhatsApp Business API through this program?
Does the white-label program include a reseller license for Meta's API?
What are the technical requirements for partners?
Keep reading
White-label
White-label
Sell a shared WhatsApp inbox and AI assistant under your own brand, domain and prices. Up to 10 client accounts. Bill clients on your own Stripe.
Use case
Agencies
Link each client’s existing WhatsApp by QR code into its own workspace. Your team replies from one shared inbox, with roles and keyword auto-replies.