Comparison
whatsappx.si vs Gupshup
As of October 2026, Gupshup is a conversational platform on Meta’s official API, covering WhatsApp, Instagram, SMS, RCS and web chat. whatsappx.si is a shared WhatsApp inbox: scan the number you already have and your whole team replies from one place.
On this page
The short answer
Choose Gupshup for bot building, bulk campaigns, several channels and pay-per-message API access at enterprise scale. Choose whatsappx.si if your team mainly wants to answer WhatsApp chats together: scan a QR code to link the WhatsApp you already have, reply from one shared inbox, and set up keyword auto-replies today. AI replies to customers are coming soon.
The verdict
whatsappx.si or Gupshup?
- Gupshup is stronger on breadth and scale. As of October 2026 it offers Bot Studio, Campaign Manager for bulk campaigns, AI agents on its own ACE LLM, Agent Assist with chat SLAs, and channels beyond WhatsApp.
- Gupshup publishes transparent usage pricing. No setup or monthly fee; USD 0.001 per message plus Meta’s fees, as of October 2026.
- whatsappx.si fits teams that want a shared inbox first. Link an existing WhatsApp or WhatsApp Business app number by QR code, invite teammates with owner/admin/agent roles, assign chats and reply together.
- whatsappx.si keeps the official API as an extra option, not a requirement. Start with the number you already use, and add Meta Business Platform numbers with Embedded Signup and synced templates when you need them.
- QR-linked numbers are not for bulk messaging. They use WhatsApp’s linked-device feature; high volume, templates and automation at scale belong on the official API with opted-in contacts.
At a glance
| Feature | whatsappx.si | Gupshup |
|---|---|---|
| Ways to connect a number | QR code (linked device, like WhatsApp Web) or official Cloud API with Embedded Signup | Official Cloud API with Embedded Signup; Meta Coexistence for WhatsApp Business app numbers |
| Shared team inbox | Yes | Agent Assist omnichannel inbox |
| Assignment and roles | Assign chats; owner, admin and agent roles | Assignment rules, chat SLAs, live monitoring |
| Automations | Keyword-triggered auto-replies (on/off, run counts) | Bot Studio journey builder, Campaign Manager |
| AI replies to customers | Coming soon | AI agents on ACE LLM plus an AI co-pilot |
| Knowledge base | Articles teammates search by keyword | Not applicable or not documented |
| Message templates | Create and sync with Meta for official-API numbers | Rich message templates |
| Bulk broadcast campaigns | No | Yes |
| Developer API | REST API (Bearer keys) and outbound webhooks | Self-serve WhatsApp Business API |
| Channels beyond WhatsApp | No | Instagram, SMS, RCS, web chat |
| Pricing model | Plans for the USA (USD) and India (INR); prices not yet published | Pay-as-you-go: USD 0.001 per message plus Meta fees, no monthly fee (as of October 2026) |
| Free trial | Not published | None listed; account free to set up, usage billed per message |
| Markets and currencies | USA (USD) and India (INR) | Global; prepaid USD wallet with USD 10 minimum recharge |
| Support languages | Not published | Not published |
| Native mobile apps | No | Not published |
Competitor information as of October 3, 2026, from the public sources listed below.
Who is Gupshup for?
As of October 2026, Gupshup is a conversational AI and messaging platform that calls itself one of Meta’s largest Solution Partners and lists Meta “Partner of the Year” awards for 2023, 2024 and 2026 (Gupshup; ThePrint/ANI). It covers WhatsApp, Instagram, SMS, RCS and web chat.
It suits mid-size and enterprise teams: a Bot Studio journey builder, a Campaign Manager for bulk campaigns, AI agents on Gupshup’s own ACE LLM, and Agent Assist, an inbox with assignment rules, chat SLAs and live monitoring (Gupshup Console docs). Developers who want pay-per-message API access without a subscription also fit well (Gupshup WhatsApp API). If you need several channels, chatbots and campaigns at scale, Gupshup is the deeper platform.
Who is whatsappx.si for?
whatsappx.si is for teams whose main job is answering WhatsApp chats together. For example, a small support team with one WhatsApp Business app number that wants several people replying without passing a phone around.
- Scan the WhatsApp you already have. Scan a QR code and the number joins as a linked device, like WhatsApp Web. Recent chat history syncs in.
- One inbox for the whole team. Search, unread counts, mark-as-read, inline images and documents, live updates.
- Roles and assignment. Email invites; owner, admin and agent roles, and agents see only their assigned chats.
- Keyword automations. Auto-replies triggered by keywords, switched on or off, with run counts.
- Knowledge base. Write articles once; teammates find answers in them by keyword search.
- Extras when you need them. Connect Meta Business Platform numbers with Embedded Signup and sync templates; developers get a REST API with Bearer keys and outbound webhooks.
How do the ways to connect compare?
Both can onboard numbers onto Meta’s official Cloud API with Embedded Signup (Gupshup docs). The difference is the route for a number you already have. Gupshup details below are as of October 2026.
| Question | whatsappx.si | Gupshup |
|---|---|---|
| Keep an existing number without the API? | Yes: scan a QR code; the number becomes a linked device | WhatsApp Business app numbers only, via Meta Coexistence |
| Which accounts qualify? | WhatsApp and WhatsApp Business app numbers | Business app accounts at least 3 months old with active messaging; not Nigeria or South Africa (docs) |
| What it is | WhatsApp’s linked-device feature: four-device cap, phone used every 14 days (WhatsApp FAQ) | Official Cloud API alongside the app; no blue tick or Calling API (partner docs) |
The honest caveat: the QR option is not the official API; it suits a team replying to inbound chats. For high volume, templates and automation at scale, use the official API on either product, with contacts who opted in.
How does pricing work on each?
Gupshup publishes self-serve WhatsApp API pricing with no setup or monthly fee: USD 0.001 per message (template and session messages included), with Meta’s per-message fees billed on top. Billing runs through a prepaid USD wallet with a USD 10 minimum recharge; enterprise pricing is on request (Gupshup pricing; wallet docs; as of October 2026).
whatsappx.si will offer separate plans for the USA (USD) and India (INR); prices are not published yet, so costs cannot be compared directly today. Meta’s per-message fees apply to the official Business Platform; Meta describes the WhatsApp Business app, whose number you can link by QR, as free to use (WhatsApp Business FAQ). For official-API numbers, Meta bills its fees separately, and since October 1, 2026 that includes service messages beyond a free tier of 1,000 delivered per business phone number per month (Meta pricing).
How do you switch from Gupshup to whatsappx.si?
Pick your connection
If the team mostly answers inbound chats, start with the QR option and your existing number. If you rely on templates or official-API volume, connect the Meta number through Embedded Signup.
Export what you need from Gupshup
Save template texts, contact lists with opt-in records and bot flows. whatsappx.si has no flow builder; flows become keyword auto-replies, knowledge-base articles or your own code on the API.
Connect, invite and rebuild
Scan the QR code or complete Embedded Signup. Invite teammates by email, set roles, recreate templates (synced with Meta for official-API numbers) and switch on auto-replies.
Run both in parallel before you cut over
Keep your Gupshup wallet active until the team is comfortable. whatsappx.si does not import history from Gupshup; a QR-linked number brings recent chats from the phone, an official-API number starts fresh.
Sources
- Gupshup WhatsApp API Self-Serve Pricing — accessed October 3, 2026
- Gupshup Docs: Getting Started (WhatsApp Self-Serve Platform, Embedded Signup) — accessed October 3, 2026
- Gupshup Docs: Wallet (minimum recharge) — accessed October 3, 2026
- Gupshup Docs: Coex - Onboarding Business App users — accessed October 3, 2026
- Gupshup Partner Docs: Coexistence — accessed October 3, 2026
- Gupshup Console: About Agent Assist — accessed October 3, 2026
- Gupshup homepage — accessed October 3, 2026
- Gupshup WhatsApp API — accessed October 3, 2026
- ThePrint/ANI: Gupshup named Meta’s Partner of the Year for the third time — accessed October 3, 2026
- WhatsApp Business Platform pricing (Meta) — accessed October 3, 2026
- About linked devices (WhatsApp Help Center) — accessed October 3, 2026
- WhatsApp Business Messaging Policy (Meta) — accessed October 3, 2026
- WhatsApp Business Platform FAQ (Meta) — accessed October 3, 2026
- WhatsApp Terms of Service — accessed October 3, 2026
Frequently asked questions
Is whatsappx.si a replacement for Gupshup?
Can I connect my existing WhatsApp number to whatsappx.si without the API?
Does whatsappx.si send bulk campaigns like Gupshup’s Campaign Manager?
Can I use the official WhatsApp Business Platform with whatsappx.si?
What happens if WhatsApp blocks a number I connected?
Does Gupshup offer a free plan or trial?
Related
Feature
Shared inbox
Answer customer WhatsApp chats as a team: one shared inbox with search, assignment, unread counts and live updates. Connect by QR code or the official API.
Comparison
whatsappx.si vs the WhatsApp Business app
When the free WhatsApp Business app is enough, and when a team needs a shared inbox with roles, assignment, an API and the official Business Platform.
Resources
Compare
Fair, sourced comparisons.
Glossary
WhatsApp Cloud API
The WhatsApp Cloud API is Meta’s hosted API for sending and receiving WhatsApp messages as a business, part of the WhatsApp Business Platform.
Bring your team into one WhatsApp inbox
Create a workspace, connect a number by QR code or the official API, and invite your teammates.