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Comparison

whatsappx.si vs Gupshup

As of October 2026, Gupshup is a conversational platform on Meta’s official API, covering WhatsApp, Instagram, SMS, RCS and web chat. whatsappx.si is a shared WhatsApp inbox: scan the number you already have and your whole team replies from one place.

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The short answer

Choose Gupshup for bot building, bulk campaigns, several channels and pay-per-message API access at enterprise scale. Choose whatsappx.si if your team mainly wants to answer WhatsApp chats together: scan a QR code to link the WhatsApp you already have, reply from one shared inbox, and set up keyword auto-replies today. AI replies to customers are coming soon.

The verdict

whatsappx.si or Gupshup?

  • Gupshup is stronger on breadth and scale. As of October 2026 it offers Bot Studio, Campaign Manager for bulk campaigns, AI agents on its own ACE LLM, Agent Assist with chat SLAs, and channels beyond WhatsApp.
  • Gupshup publishes transparent usage pricing. No setup or monthly fee; USD 0.001 per message plus Meta’s fees, as of October 2026.
  • whatsappx.si fits teams that want a shared inbox first. Link an existing WhatsApp or WhatsApp Business app number by QR code, invite teammates with owner/admin/agent roles, assign chats and reply together.
  • whatsappx.si keeps the official API as an extra option, not a requirement. Start with the number you already use, and add Meta Business Platform numbers with Embedded Signup and synced templates when you need them.
  • QR-linked numbers are not for bulk messaging. They use WhatsApp’s linked-device feature; high volume, templates and automation at scale belong on the official API with opted-in contacts.

At a glance

whatsappx.si compared with Gupshup, as of October 3, 2026
Featurewhatsappx.siGupshup
Ways to connect a numberQR code (linked device, like WhatsApp Web) or official Cloud API with Embedded SignupOfficial Cloud API with Embedded Signup; Meta Coexistence for WhatsApp Business app numbers
Shared team inboxYesAgent Assist omnichannel inbox
Assignment and rolesAssign chats; owner, admin and agent rolesAssignment rules, chat SLAs, live monitoring
AutomationsKeyword-triggered auto-replies (on/off, run counts)Bot Studio journey builder, Campaign Manager
AI replies to customersComing soonAI agents on ACE LLM plus an AI co-pilot
Knowledge baseArticles teammates search by keywordNot applicable or not documented
Message templatesCreate and sync with Meta for official-API numbersRich message templates
Bulk broadcast campaignsNoYes
Developer APIREST API (Bearer keys) and outbound webhooksSelf-serve WhatsApp Business API
Channels beyond WhatsAppNoInstagram, SMS, RCS, web chat
Pricing modelPlans for the USA (USD) and India (INR); prices not yet publishedPay-as-you-go: USD 0.001 per message plus Meta fees, no monthly fee (as of October 2026)
Free trialNot publishedNone listed; account free to set up, usage billed per message
Markets and currenciesUSA (USD) and India (INR)Global; prepaid USD wallet with USD 10 minimum recharge
Support languagesNot publishedNot published
Native mobile appsNoNot published

Competitor information as of October 3, 2026, from the public sources listed below.

Who is Gupshup for?

As of October 2026, Gupshup is a conversational AI and messaging platform that calls itself one of Meta’s largest Solution Partners and lists Meta “Partner of the Year” awards for 2023, 2024 and 2026 (Gupshup; ThePrint/ANI). It covers WhatsApp, Instagram, SMS, RCS and web chat.

It suits mid-size and enterprise teams: a Bot Studio journey builder, a Campaign Manager for bulk campaigns, AI agents on Gupshup’s own ACE LLM, and Agent Assist, an inbox with assignment rules, chat SLAs and live monitoring (Gupshup Console docs). Developers who want pay-per-message API access without a subscription also fit well (Gupshup WhatsApp API). If you need several channels, chatbots and campaigns at scale, Gupshup is the deeper platform.

Who is whatsappx.si for?

whatsappx.si is for teams whose main job is answering WhatsApp chats together. For example, a small support team with one WhatsApp Business app number that wants several people replying without passing a phone around.

  • Scan the WhatsApp you already have. Scan a QR code and the number joins as a linked device, like WhatsApp Web. Recent chat history syncs in.
  • One inbox for the whole team. Search, unread counts, mark-as-read, inline images and documents, live updates.
  • Roles and assignment. Email invites; owner, admin and agent roles, and agents see only their assigned chats.
  • Keyword automations. Auto-replies triggered by keywords, switched on or off, with run counts.
  • Knowledge base. Write articles once; teammates find answers in them by keyword search.
  • Extras when you need them. Connect Meta Business Platform numbers with Embedded Signup and sync templates; developers get a REST API with Bearer keys and outbound webhooks.
The whatsappx.si shared inbox (sample data).

How do the ways to connect compare?

Both can onboard numbers onto Meta’s official Cloud API with Embedded Signup (Gupshup docs). The difference is the route for a number you already have. Gupshup details below are as of October 2026.

Questionwhatsappx.siGupshup
Keep an existing number without the API?Yes: scan a QR code; the number becomes a linked deviceWhatsApp Business app numbers only, via Meta Coexistence
Which accounts qualify?WhatsApp and WhatsApp Business app numbersBusiness app accounts at least 3 months old with active messaging; not Nigeria or South Africa (docs)
What it isWhatsApp’s linked-device feature: four-device cap, phone used every 14 days (WhatsApp FAQ)Official Cloud API alongside the app; no blue tick or Calling API (partner docs)

The honest caveat: the QR option is not the official API; it suits a team replying to inbound chats. For high volume, templates and automation at scale, use the official API on either product, with contacts who opted in.

How does pricing work on each?

Gupshup publishes self-serve WhatsApp API pricing with no setup or monthly fee: USD 0.001 per message (template and session messages included), with Meta’s per-message fees billed on top. Billing runs through a prepaid USD wallet with a USD 10 minimum recharge; enterprise pricing is on request (Gupshup pricing; wallet docs; as of October 2026).

whatsappx.si will offer separate plans for the USA (USD) and India (INR); prices are not published yet, so costs cannot be compared directly today. Meta’s per-message fees apply to the official Business Platform; Meta describes the WhatsApp Business app, whose number you can link by QR, as free to use (WhatsApp Business FAQ). For official-API numbers, Meta bills its fees separately, and since October 1, 2026 that includes service messages beyond a free tier of 1,000 delivered per business phone number per month (Meta pricing).

How do you switch from Gupshup to whatsappx.si?

  1. Pick your connection

    If the team mostly answers inbound chats, start with the QR option and your existing number. If you rely on templates or official-API volume, connect the Meta number through Embedded Signup.

  2. Export what you need from Gupshup

    Save template texts, contact lists with opt-in records and bot flows. whatsappx.si has no flow builder; flows become keyword auto-replies, knowledge-base articles or your own code on the API.

  3. Connect, invite and rebuild

    Scan the QR code or complete Embedded Signup. Invite teammates by email, set roles, recreate templates (synced with Meta for official-API numbers) and switch on auto-replies.

  4. Run both in parallel before you cut over

    Keep your Gupshup wallet active until the team is comfortable. whatsappx.si does not import history from Gupshup; a QR-linked number brings recent chats from the phone, an official-API number starts fresh.

Sources

  1. Gupshup WhatsApp API Self-Serve Pricing — accessed October 3, 2026
  2. Gupshup Docs: Getting Started (WhatsApp Self-Serve Platform, Embedded Signup) — accessed October 3, 2026
  3. Gupshup Docs: Wallet (minimum recharge) — accessed October 3, 2026
  4. Gupshup Docs: Coex - Onboarding Business App users — accessed October 3, 2026
  5. Gupshup Partner Docs: Coexistence — accessed October 3, 2026
  6. Gupshup Console: About Agent Assist — accessed October 3, 2026
  7. Gupshup homepage — accessed October 3, 2026
  8. Gupshup WhatsApp API — accessed October 3, 2026
  9. ThePrint/ANI: Gupshup named Meta’s Partner of the Year for the third time — accessed October 3, 2026
  10. WhatsApp Business Platform pricing (Meta) — accessed October 3, 2026
  11. About linked devices (WhatsApp Help Center) — accessed October 3, 2026
  12. WhatsApp Business Messaging Policy (Meta) — accessed October 3, 2026
  13. WhatsApp Business Platform FAQ (Meta) — accessed October 3, 2026
  14. WhatsApp Terms of Service — accessed October 3, 2026

Frequently asked questions

Is whatsappx.si a replacement for Gupshup?
Only for part of what Gupshup does. If you use Gupshup mainly as a WhatsApp team inbox, whatsappx.si covers that with QR linking, roles, assignment, keyword auto-replies, a searchable knowledge base and an API. If you depend on Bot Studio, Campaign Manager, AI agents, SMS, RCS or Instagram, Gupshup remains the more complete platform and is not replaced like for like.
Can I connect my existing WhatsApp number to whatsappx.si without the API?
Yes. Scan a QR code from your WhatsApp or WhatsApp Business app and the number joins whatsappx.si as a linked device, like WhatsApp Web. Recent chat history syncs in and your phone keeps working. WhatsApp’s linked-device limits apply: up to four devices, and the phone must be used every 14 days.
Does whatsappx.si send bulk campaigns like Gupshup’s Campaign Manager?
No. whatsappx.si has no bulk broadcast campaigns, and WhatsApp’s Terms of Service prohibit bulk messaging and auto-messaging. Send in small batches of 5–10 messages to people who opted in. For template outreach at volume, use the official WhatsApp Business Platform, which both products connect, and follow Meta’s Business and Commerce Policies.
Can I use the official WhatsApp Business Platform with whatsappx.si?
Yes. whatsappx.si connects Meta Business Platform (Cloud API) numbers through Meta Embedded Signup inside the app, with phone-number verification and several Meta numbers per workspace. You can create message templates and sync them with Meta. Meta bills its per-message fees separately from your whatsappx.si plan.
What happens if WhatsApp blocks a number I connected?
That is handled between you and Meta. whatsappx.si provides software to use WhatsApp with your team and is not affiliated with WhatsApp or Meta; it is not responsible for account restrictions and cannot restore an account. Reduce the risk: use a new number normally for 15–20 days first, message only opted-in contacts and send 5–10 messages at a time.
Does Gupshup offer a free plan or trial?
As of October 2026, Gupshup’s self-serve pricing page lists no free plan or trial. The account is free to set up with no monthly subscription; you pay USD 0.001 per message plus Meta’s fees from a prepaid USD wallet with a USD 10 minimum recharge. Enterprise pricing is on request.

Bring your team into one WhatsApp inbox

Create a workspace, connect a number by QR code or the official API, and invite your teammates.